Delivery Information
We aim to make ordering from Ford RS Spence Spares as straightforward as possible. Orders are carefully packed, and we use established delivery services including Royal Mail and DPD, selecting the most suitable service according to the size and weight of the order.
UK Mainland Delivery
Standard UK mainland delivery is calculated automatically in the basket and at checkout based on the packed weight of your order.
The delivery charge shown includes an allowance for postage, suitable packaging materials and careful packing of your order.
The courier used may vary depending on the size, weight and nature of the items being sent.
Northern Ireland, Highlands, Islands & Remote Areas
Automatic shipping rates are not currently available for Northern Ireland, the Scottish Highlands and islands, offshore locations and certain other remote UK destinations.
We can normally still arrange delivery to these locations.
If no shipping option is displayed when you enter your address, please use our Contact Us form and select Shipping quote.
Please include:
- The product or products you wish to purchase
- Your postcode
- Any other relevant delivery information
We will then provide a shipping quote before you place your order.
International Delivery
International delivery is available by quotation.
Because many of the parts we sell vary considerably in size, weight and value, we currently calculate international delivery individually rather than using a single automatic rate.
Please contact us with the products you are interested in and your destination country or postcode and we will confirm the available shipping options and cost.
Orders Over 20 kg
Orders with a combined shipping weight above 20 kg may require an individual delivery quotation.
If an automatic delivery option is not shown at checkout, please contact us and we will calculate the most suitable shipping method.
Dispatch & Delivery Times
We aim to prepare and dispatch orders as promptly as possible.
Delivery times will depend on the courier, destination and service used. Any estimated delivery times provided are estimates and may occasionally be affected by circumstances outside our control.
Where tracking information is available for the service used, this will be provided where possible.
Packaging
Many of the items we sell are New Old Stock, rare, discontinued or difficult-to-replace parts, so we take care to package orders appropriately for transit.
Packaging may include suitable boxes, protective wrapping, cushioning and other materials depending on the item being sent.
Delivery Problems or Damaged Parcels
If your order appears to have been delayed, lost or damaged in transit, please contact us as soon as possible and provide your order details.
If a parcel arrives visibly damaged, please retain the packaging and take photographs of both the packaging and the item where possible. This may help us investigate the issue with the delivery provider.
Need a Shipping Quote?
For Northern Ireland, Highlands, islands, remote UK destinations, international delivery or unusually large/heavy orders, please get in touch using our enquiry form.
Select Shipping quote on the enquiry form and provide the product details and delivery destination.
